Visiting our office during the COVID-19 pandemic

June 28, 2020

In line with government guidance, our offices areĀ open to the public in a restricted capacity.

Essential visits only

We consider that the majority of matters can be dealt with remotely, either over the phone or by video call although face to face meetings are available when required.

By prior appointment

Where a face to face meeting is required, please telephone to make an appointment. Please do not attend our office without an appointment, as unfortunately we may not be able to safely accommodate you. You can however drop papers off at reception or through the letterbox without an appointment.

Face to face meetings

The Company is committed to ensuring the health, safety and welfare of its employees and clients.

You are attending our office on the basis that none of the following applies to you or to a member of your household:

Recent onset of any of the following symptoms:

  • a new continuous cough;
  • a high temperature; or
  • a loss of, or change in, your normal sense of taste or smell.

You have returned from a country outside of the UK or Ireland in the last 14 days.

You, or a member of your household, have tested positive for COVID-19 or are self-isolating or shielding.

Appointment times

Please ensure you arrive at the arranged time for your appointment. Our office has limited space, so we cannot accommodate you if you arrive early and you may be required to wait outside until the allotted time.


Please ensure only those people needed for the meeting attend the office. We are not able to accommodate additional persons and will have to request that they wait outside.

Social distancing

Wherever possible, please always follow social distancing guidance maintaining two metres between yourself and others whilst attending the office.

Handwashing and hygiene

Please sanitise your hands upon arrival using the hand sanitiser provided in reception and meeting rooms.

Face coverings

All staff will practice social distancing however they will not automatically be wearing face coverings. If you require them to do so please let us know when you make your appointment.

Signing documents

If the purpose of your meeting is to sign documents, please can you bring your own pen.

Any questions

If you are unsure of any of the above, or have any questions, please do not hesitate to call us on 01425 484420.